Privacy Policy

This privacy notice is issued in compliance with the Malaysian Personal Data Protection Act 2010 (“PDPA”) and applies to all customers and potential customers of Sun Star Capital Group and its subsidiaries (collectively referred to as “the Group”). During your interactions with us, we may request certain personal information (“Personal Data”) to facilitate transactions, provide updates, deliver services/products, manage customer relations, and plan future activities. We take the confidentiality and security of your Personal Data seriously.

The information we collect may include, but is not limited to, your full name, identification/passport number, date of birth, age, gender, marital status, contact details, residential and mailing addresses, occupation, income range, employer details, nationality, ethnicity, details of property transactions or loan applications, and information about any introducers you may have provided.

If you choose not to provide the requested Personal Data, we may not be able to:

•  Deliver the notices, products, or services you request;

• Complete agreements or contracts, including Sale and Purchase Agreements;

• Keep you informed about our latest offerings, events, and promotions.

We may use and process your Personal Data for purposes such as:

• Sending you invitations, promotional materials, advertisements, and notifications;

• Recommending properties or services based on your prior interests;

• Facilitating agreements and contracts, especially in relation to real estate transactions;

• Managing our relationship with you as a customer;

• Conducting market research, customer profiling, and marketing campaign;

• Performing credit checks and due diligence;

• Maintaining internal records and accounts;

• Managing payments, outstanding amounts, and financial obligations;

• Preventing and detecting fraud, bribery, money laundering, or other illegal activities;

• Complying with applicable laws and regulations;

• Analyzing data for business planning and benchmarking;

• Informing you of third-party products or services (subject to your consent);

• Managing post-purchase services, including handovers, property management, repairs, and customer support;

• Providing ongoing services such as clubhouse facilities, security, and loyalty programs.

We respect the confidentiality of your Personal Data but may share it where necessary with:

• Government agencies, regulators, or as otherwise required by law;

• Subsidiaries, affiliates, and future entities of the Group;

• Our business partners, contractors, and service providers;

•  Local authorities, land offices, and housing development agencies;

• Professional advisors, auditors, accountants, and legal consultants;

• Utilities and service providers (e.g., TNB, Syabas, Indah Water);

• Property management entities and loyalty program operators;

• Financial institutions, valuers, and insurance providers;

• Prospective purchasers, investors, or acquirers in the event of corporate restructuring.

We implement appropriate administrative, technical, and physical safeguards to protect your Personal Data from unauthorized access, disclosure, loss, misuse, or alteration, in line with applicable data protection laws.

When necessary, we may transfer your Personal Data to our affiliates or service providers located outside Malaysia. In such cases, we ensure that your information is handled securely and in accordance with applicable privacy standards.

You have the right to:

• Access and review your Personal Data we hold;

• Request corrections if your Personal Data is inaccurate, incomplete, or outdated;

• Limit the retention of your data to what is strictly necessary;

• Seek clarification about how your Personal Data is handled;

• Object to the use of your Personal Data for direct marketing purposes.

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For any enquiries, requests to access or correct your Personal Data, or to learn more about our privacy practices, please contact:

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Telephone: 0126378951
Email: skugan@sunskyproperty.com
Postal Address: A4-12, Plaza Dwitasik, Bandar Seri Permaisuri, 56000 Kuala Lumpur